Intercambio de conocimientos en el sector público y la transformación digital del Estado
Revisión de la literatura y propuestas para una agenda de investigación
Palabras clave:
gestión del conocimiento, intercambio del conocimiento, sector público, transformación digital, gobierno digital
Resumen
Este artículo presenta los resultados de una revisión sistematizada de la literatura en el tema del intercambio de conocimientos en el sector público. Un total de veintisiete artículos y ponencias científicas fue analizado mediante un software de referencias y categorías temáticas. El objetivo consiste en resumir las principales problemáticas que marcan esta línea de investigación, con el fin de identificar cómo la transformación digital del Estado e ideas asociadas al concepto de gobierno digital se han ido incluyendo en esta literatura. Finalmente, este artículo brinda orientación y propuestas para futuros proyectos de investigación.Descargas
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Abu-Shanab, E. y Shehabat, I. (2018). The influence of knowledge management practices on e-government success. Transforming Government: People, Process and Policy, 12(3/4): 286-308. Disponible en: https://doi.org/10.1108/TG-02-2018-0016
Al-Ahbabi, S. y Singh, S. K. (2017). A knowledge management framework for enhancing public sector performance. International Journal of Knowledge Management Studies, 8(3/4): 319-350.
Al Ahbabi, S. A.; Singh, S. K.; Balasubramanian, S. y Gaur, S. S. (2019). Employee perception of impact of knowledge management processes on public sector performance. Journal of Knowledge Management, 23(2): 351-373. Disponible en: https://doi.org/10.1108/JKM-08-2017-0348
Behzadi, H.; Isfandyari‐Moghaddam, A. y Sanji, M. (2012). E‐government portals: a knowledge management study. The Electronic Library, 30(1): 89-102. Disponible en: https://doi.org/10.1108/02640471211204088
Beigel, F. (2014). Publishing from the periphery: Structural heterogeneity and segmented circuits. The evaluation of scientific publications for tenure in Argentina’s CONICET. Current Sociology, 62(5): 743-765. Disponible en: https://doi.org/10.1177/0011392114533977
Camara, M. (2016). Tacit knowledge management in public sector: A new perspective for organizational knowledge management. DC3K 2016-Doctoral Consortium on Knowledge Discovery, Knowledge Engineering and Knowledge Management, 3-9.
Charband, Y. y Jafari Navimipour, N. (2016). Online knowledge sharing mechanisms: a systematic review of the state of the art literature and recommendations for future research. Information Systems Frontiers, 18(6): 1131-1151. Disponible en: https://doi.org/10.1007/s10796-016-9628-z
Choy Chong, S.; Salleh, K.; Noh Syed Ahmad, S. y Syed Omar Sharifuddin, S.-I. (2011). KM implementation in a public sector accounting organization: an empirical investigation. Journal of Knowledge Management, 15(3): 497-512. Disponible en: https://doi.org/10.1108/13673271111137457
Chung-An, C. y Chih-Wie, H. (2015). Knowledge sharing motivation in the public sector: the role of public service motivation. International Review of Administrative Sciences, 81(4): 812-832. Disponible en: https://doi.org/10.1177/0020852314558032
Dawes, S. S.; Gharawi, M. A. y Burke, G. B. (2012). Transnational public sector knowledge networks: Knowledge and information sharing in a multi-dimensional context. Government Information Quarterly, 29: S112-S120. Disponible en: https://doi.org/10.1016/j.giq.2011.08.002
Ferguson, S.; Burford, S. y Kennedy, M. (2013). Divergent Approaches to Knowledge and Innovation in the Public Sector. International Journal of Public Administration, 36(3): 168-178. Disponible en: https://doi.org/10.1080/01900692.2012.749278
Fierro Moreno, E.; García-Contreras, R. y Martínez Ávila, M. (2017). Organizational Performance: the mediating effect of the knowledge sharing. OBETS. Revista de Ciencias Sociales, 12(1): 169. Disponible en: https://doi.org/10.14198/OBETS2017.12.1.07
Gau, W. B. (2011). A study of tacit knowledge management in the public sector. Journal of Knowledge Management Practice, 12(1): 1-15.
Henttonen, K.; Kianto, A. y Ritala, P. (2016). Knowledge sharing and individual work performance: an empirical study of a public sector organisation. Journal of Knowledge Management, 20(4): 749-768. Disponible en: https://doi.org/10.1108/JKM-10-2015-0414
Jain, A. K. y Jeppe Jeppesen, H. (2013). Knowledge management practices in a public sector organisation: the role of leaders' cognitive styles. Journal of Knowledge Management, 17(3): 347-362. Disponible en: https://doi.org/10.1108/JKM-11-2012-0358
Kennedy, M. y Burford, S. (2013). A Comparative Analysis of Conceptions of Knowledge and Learning in General and Public Sector Literature 2000-2009. International Journal of Public Administration, 36(3): 155-167. Disponible en: https://doi.org/10.1080/01900692.2012.749279
Massaro, M.; Dumay, J. y Garlatti, A. (2015). Public sector knowledge management: a structured literature review. Journal of Knowledge Management, 19(3): 530-558. Disponible en: https://doi.org/10.1108/JKM-11-2014-0466
Muqadas, F.; Rehman, M.; Aslam, U. y Ur-Rahman, U. (2017). Exploring the challenges, trends and issues for knowledge sharing. VINE Journal of Information and Knowledge Management Systems, 47(1): 2-15. Disponible en: https://doi.org/10.1108/VJIKMS-06-2016-0036
Nonaka, I. (1994). A Dynamic Theory of Organizational Knowledge Creation. Organization Science, 5(1): 14-37. Disponible en: http://www.jstor.com/stable/2635068
Nugraha, A.; Irwansyah y Purwadi. (2021). How digital knowledge sharing affects innovation work behavior and organizational innovation capability in term of sustainability development goals. IOP Conference Series: Earth and Environmental Science, 716(1), 12058. Disponible en: https://doi.org/10.1088/1755-1315/716/1/012058
Olatokun, W. y Nwafor, C. I. (2012). The effect of extrinsic and intrinsic motivation on knowledge sharing intentions of civil servants in Ebonyi State, Nigeria. Information Development, 28(3): 216-234. Disponible en: https://doi.org/10.1177/0266666912438567
Pee, L. G. y Kankanhalli, A. (2016). Interactions among factors influencing knowledge management in public-sector organizations: A resource-based view. Government Information Quarterly, 33(1): 188-199. Disponible en: https://doi.org/10.1016/j.giq.2015.06.002
Rozemblum, C.; Alperin, J. P. y Unzurrunzaga, C. (2020). Las limitaciones de Scopus como fuente de indicadores: Buscando una visibilidad integral para revistas argentinas en ciencias sociales. Zenodo. Disponible en: https://doi.org/10.5281/zenodo.4110847
Ryan, S. D.; Zhang, X.; Prybutok, V. R. y Sharp, J. H. (2012). Leadership and Knowledge Management in an E-Government Environment. Administrative Sciences, 2(1): 63-81. Disponible en: https://doi.org/10.3390/admsci2010063
Seba, I.; Rowley, J. y Delbridge, R. (2012). Knowledge sharing in the Dubai Police Force. Journal of Knowledge Management, 16(1): 114-128. Disponible en: https://doi.org/10.1108/13673271211198972
Singh Sandhu, M.; Kishore Jain, K. y Umi Kalthombte Ahmad, I. (2011). Knowledge sharing among public sector employees: evidence from Malaysia. International Journal of Public Sector Management, 24(3); 206-226. Disponible en: https://doi.org/10.1108/09513551111121347
Hasmin Tamsah, A. S. E.; Ilyas, G.; Yusriadi, Y. y Farida, U. (2020). Training, Knowledge Sharing, and Quality of Work-Life on Civil Servants Performance in Indonesia. Journal of Ethnic and Cultural Studies, 7(3): 163. Disponible en: https://doi.org/10.29333/ejecs/514
Tangaraja, G.; Mohd Rasdi, R.; Ismail, M. y Abu Samah, B. (2015). Fostering knowledge sharing behaviour among public sector managers: a proposed model for the Malaysian public service. Journal of Knowledge Management, 19(1): 121-140. Disponible en: https://doi.org/10.1108/JKM-11-2014-0449
Titi Amayah, A. (2013). Determinants of knowledge sharing in a public sector organization. Journal of Knowledge Management, 17(3): 454-471. Disponible en: https://doi.org/10.1108/JKM-11-2012-0369
Wamitu, S. N. (2015). Tacit knowledge sharing in public sector departments in Kenya. Open Journal of Business and Management, 3(1): 109-118. Disponible en: https://doi.org/10.4236/ojbm.2015.31011
Yusof, Z. M.; Ismail, M. B.; Ahmad, K. y Yusof, M. M. (2012). Knowledge sharing in the public sector in Malaysia. Information Development, 28(1): 43-54. Disponible en: https://doi.org/10.1177/0266666911431475
Al-Ahbabi, S. y Singh, S. K. (2017). A knowledge management framework for enhancing public sector performance. International Journal of Knowledge Management Studies, 8(3/4): 319-350.
Al Ahbabi, S. A.; Singh, S. K.; Balasubramanian, S. y Gaur, S. S. (2019). Employee perception of impact of knowledge management processes on public sector performance. Journal of Knowledge Management, 23(2): 351-373. Disponible en: https://doi.org/10.1108/JKM-08-2017-0348
Behzadi, H.; Isfandyari‐Moghaddam, A. y Sanji, M. (2012). E‐government portals: a knowledge management study. The Electronic Library, 30(1): 89-102. Disponible en: https://doi.org/10.1108/02640471211204088
Beigel, F. (2014). Publishing from the periphery: Structural heterogeneity and segmented circuits. The evaluation of scientific publications for tenure in Argentina’s CONICET. Current Sociology, 62(5): 743-765. Disponible en: https://doi.org/10.1177/0011392114533977
Camara, M. (2016). Tacit knowledge management in public sector: A new perspective for organizational knowledge management. DC3K 2016-Doctoral Consortium on Knowledge Discovery, Knowledge Engineering and Knowledge Management, 3-9.
Charband, Y. y Jafari Navimipour, N. (2016). Online knowledge sharing mechanisms: a systematic review of the state of the art literature and recommendations for future research. Information Systems Frontiers, 18(6): 1131-1151. Disponible en: https://doi.org/10.1007/s10796-016-9628-z
Choy Chong, S.; Salleh, K.; Noh Syed Ahmad, S. y Syed Omar Sharifuddin, S.-I. (2011). KM implementation in a public sector accounting organization: an empirical investigation. Journal of Knowledge Management, 15(3): 497-512. Disponible en: https://doi.org/10.1108/13673271111137457
Chung-An, C. y Chih-Wie, H. (2015). Knowledge sharing motivation in the public sector: the role of public service motivation. International Review of Administrative Sciences, 81(4): 812-832. Disponible en: https://doi.org/10.1177/0020852314558032
Dawes, S. S.; Gharawi, M. A. y Burke, G. B. (2012). Transnational public sector knowledge networks: Knowledge and information sharing in a multi-dimensional context. Government Information Quarterly, 29: S112-S120. Disponible en: https://doi.org/10.1016/j.giq.2011.08.002
Ferguson, S.; Burford, S. y Kennedy, M. (2013). Divergent Approaches to Knowledge and Innovation in the Public Sector. International Journal of Public Administration, 36(3): 168-178. Disponible en: https://doi.org/10.1080/01900692.2012.749278
Fierro Moreno, E.; García-Contreras, R. y Martínez Ávila, M. (2017). Organizational Performance: the mediating effect of the knowledge sharing. OBETS. Revista de Ciencias Sociales, 12(1): 169. Disponible en: https://doi.org/10.14198/OBETS2017.12.1.07
Gau, W. B. (2011). A study of tacit knowledge management in the public sector. Journal of Knowledge Management Practice, 12(1): 1-15.
Henttonen, K.; Kianto, A. y Ritala, P. (2016). Knowledge sharing and individual work performance: an empirical study of a public sector organisation. Journal of Knowledge Management, 20(4): 749-768. Disponible en: https://doi.org/10.1108/JKM-10-2015-0414
Jain, A. K. y Jeppe Jeppesen, H. (2013). Knowledge management practices in a public sector organisation: the role of leaders' cognitive styles. Journal of Knowledge Management, 17(3): 347-362. Disponible en: https://doi.org/10.1108/JKM-11-2012-0358
Kennedy, M. y Burford, S. (2013). A Comparative Analysis of Conceptions of Knowledge and Learning in General and Public Sector Literature 2000-2009. International Journal of Public Administration, 36(3): 155-167. Disponible en: https://doi.org/10.1080/01900692.2012.749279
Massaro, M.; Dumay, J. y Garlatti, A. (2015). Public sector knowledge management: a structured literature review. Journal of Knowledge Management, 19(3): 530-558. Disponible en: https://doi.org/10.1108/JKM-11-2014-0466
Muqadas, F.; Rehman, M.; Aslam, U. y Ur-Rahman, U. (2017). Exploring the challenges, trends and issues for knowledge sharing. VINE Journal of Information and Knowledge Management Systems, 47(1): 2-15. Disponible en: https://doi.org/10.1108/VJIKMS-06-2016-0036
Nonaka, I. (1994). A Dynamic Theory of Organizational Knowledge Creation. Organization Science, 5(1): 14-37. Disponible en: http://www.jstor.com/stable/2635068
Nugraha, A.; Irwansyah y Purwadi. (2021). How digital knowledge sharing affects innovation work behavior and organizational innovation capability in term of sustainability development goals. IOP Conference Series: Earth and Environmental Science, 716(1), 12058. Disponible en: https://doi.org/10.1088/1755-1315/716/1/012058
Olatokun, W. y Nwafor, C. I. (2012). The effect of extrinsic and intrinsic motivation on knowledge sharing intentions of civil servants in Ebonyi State, Nigeria. Information Development, 28(3): 216-234. Disponible en: https://doi.org/10.1177/0266666912438567
Pee, L. G. y Kankanhalli, A. (2016). Interactions among factors influencing knowledge management in public-sector organizations: A resource-based view. Government Information Quarterly, 33(1): 188-199. Disponible en: https://doi.org/10.1016/j.giq.2015.06.002
Rozemblum, C.; Alperin, J. P. y Unzurrunzaga, C. (2020). Las limitaciones de Scopus como fuente de indicadores: Buscando una visibilidad integral para revistas argentinas en ciencias sociales. Zenodo. Disponible en: https://doi.org/10.5281/zenodo.4110847
Ryan, S. D.; Zhang, X.; Prybutok, V. R. y Sharp, J. H. (2012). Leadership and Knowledge Management in an E-Government Environment. Administrative Sciences, 2(1): 63-81. Disponible en: https://doi.org/10.3390/admsci2010063
Seba, I.; Rowley, J. y Delbridge, R. (2012). Knowledge sharing in the Dubai Police Force. Journal of Knowledge Management, 16(1): 114-128. Disponible en: https://doi.org/10.1108/13673271211198972
Singh Sandhu, M.; Kishore Jain, K. y Umi Kalthombte Ahmad, I. (2011). Knowledge sharing among public sector employees: evidence from Malaysia. International Journal of Public Sector Management, 24(3); 206-226. Disponible en: https://doi.org/10.1108/09513551111121347
Hasmin Tamsah, A. S. E.; Ilyas, G.; Yusriadi, Y. y Farida, U. (2020). Training, Knowledge Sharing, and Quality of Work-Life on Civil Servants Performance in Indonesia. Journal of Ethnic and Cultural Studies, 7(3): 163. Disponible en: https://doi.org/10.29333/ejecs/514
Tangaraja, G.; Mohd Rasdi, R.; Ismail, M. y Abu Samah, B. (2015). Fostering knowledge sharing behaviour among public sector managers: a proposed model for the Malaysian public service. Journal of Knowledge Management, 19(1): 121-140. Disponible en: https://doi.org/10.1108/JKM-11-2014-0449
Titi Amayah, A. (2013). Determinants of knowledge sharing in a public sector organization. Journal of Knowledge Management, 17(3): 454-471. Disponible en: https://doi.org/10.1108/JKM-11-2012-0369
Wamitu, S. N. (2015). Tacit knowledge sharing in public sector departments in Kenya. Open Journal of Business and Management, 3(1): 109-118. Disponible en: https://doi.org/10.4236/ojbm.2015.31011
Yusof, Z. M.; Ismail, M. B.; Ahmad, K. y Yusof, M. M. (2012). Knowledge sharing in the public sector in Malaysia. Information Development, 28(1): 43-54. Disponible en: https://doi.org/10.1177/0266666911431475
Publicado
2021-07-01
Cómo citar
González Ríos, I. B. (2021). Intercambio de conocimientos en el sector público y la transformación digital del Estado. Revista Del IICE, (50), 163-178. https://doi.org/10.34096/iice.n50.11271
Número
Sección
Dossier: Libre acceso al conocimiento y pub. científicas en el campo educativo
